Embark on a transformative journey with our blog, focusing on the “Management and Leadership Capstone.” Whether a student navigating academic challenges or professional honing leadership skills, this guide is your trusted ally through the capstone experience. Dive into practical insights, strategies, and expert advice, bridging the gap between theory and real-world leadership. Navigating this capstone isn’t just a culmination; it’s a pivotal step toward mastering the art of effective management. Join us as we simplify complexities, offering a clear roadmap to success in your management and leadership endeavors. Let’s unravel the capstone together, unlocking the keys to impactful leadership and paving the way for professional excellence.
So, let’s move on to the quiz questions with answers.
Q1. When quick, decisive action is vital on important issues, the _ style of handling conflict in a team is appropriate.
Select one:
a. “my way”
b. “no way”
c. “halfway”
d. “your way”Q2. To be successful, virtual team leaders should:
Select one:
a. Disband the team once a project is completed.
b. Encourage groupthink.
c. Use technology to build relationships.
d. Use email for conflict resolution.Q3. A global team:
Select one:
a. Is also known as a cross-functional team.
b. Has members from the same culture.
c. Is a cross-border work team.
d. Uses face-to-face communication.Q4. In most organizations, there are some issues that are characterized by strong emotions and extreme uncertainty and that can’t be resolved by resorting to facts and logic. These issues are referred to as _.
Select one:
a. Grapevine
b. Rumors
c. Hot topics
d. NoiseQ5. Which of the following statements is true of teams?
Select one:
a. Teams work to accomplish a shared goal.
b. Great teams have individual “stars.”
c. Teams comprise a minimum of five members.
d. Great teams work together only when the need arises.Q6. Routine messages typically concern issues:
Select one:
a. Of change, conflict, or complexity.
b. That are characterized by time pressure and surprise.
c. That people already understand and agree on.
d. That have great understanding.Q7. _ Focus on a particular goal and disband once the project is completed.
Select one:
a. Horizontal teams
b. Self-directed teams
c. Functional teams
d. Special-purpose teamsQ8. To practice the art of persuasion, leaders should:
Select one:
a. Dictate their terms to followers.
b. Build goals on common ground.
c. Be inflexible with respect to goals and plans.
d. Rely on facts and figures alone.Q9. The result of a dialogue is marked by:
Select one:
a. Opposition by individuals who advocate their positions and convince others.
b. Group unity, shared meaning, and transformed mindsets.
c. Talking than listening.
d. “Beating down” opponents.Q10. Nonroutine messages:
Select one:
a. Convey data or statistics.
b. Are simple and straightforward.
c. Can be efficiently communicated through a channel lower in richness.
d. Are often characterized by time pressure and surprise.Q11. A discussion results in:
Select one:
a. Ratifying one’s position.
b. Building common ground.
c. Fixing the big issues. Building common ground
d. Emphasizing inquiry.Q12. Which of the following dysfunctions of teams results in members not accepting responsibility for outcomes?
Select one:
a. Fear of conflict
b. Lack of commitment
c. Avoidance of accountability
d. Inattention to resultsQ13. Which of the following is an advantage of change lower in richness?
Select one:
a. Two-way communication
b. Providingarecord
c. Faster feedback
d. SpontaneityQ14. Email should be used for:
Select one:
a. Communicating with colleagues sitting across the hall.
b. Starting a feud.
c. Writing potentially sensitive material.
d. Preparing a group of people for a meeting.Q15. Questioning helps leaders tap into the expertise and ideas of followers.
Select one:
a. Follower-centered
b. Leader-centered
c. Customer-centered
d. Employee-centeredQ16. One of the primary advantages of a virtual team is the ability to:
Select one:
a. Trust people to do their jobs without constant supervision.
b. Monitor team members.
c. Rapidly assemble talented people for a complex project.
d. Have complete control over team members.Q17. Which of the following must be observed while sending an e-mail?
Select one:
a. Use the subject line to grab the reader’s attention.
b. Write elaborate and detailed e-mail messages.
c. Write multiple emails to clear up confusion.
d. Keep e-mail messages general, as most people avoid reading e-mails on hand-held devices.Q18. The most important part of a leader’s job in a crisis situation is to:
Select one:
a. Use social media.
b. To use management by wandering around.
c. To absorb people’s fears and uncertainties.
d. To be “an information processor.”Q19. An example of nonverbal communication is:
Select one:
a. Presenting an annual report.
b. Management by wandering around.
c. Writing a letter.
d. Broadcasting a job description.Q20. People who play a task-specialist role often:
Select one:
a. Praise and encourage others to draw forth their contributions.
b. Reconcile group conflicts.
c. Stimulate the team into action when interest drops.
d. Shift own opinions to maintain team harmony.Q21. Which of the following behaviors is displayed by people who play a task-specialist role?
Select one:
a. Reduce tension
b. Praise and encourage others
c. Maintain harmony
d. Initiate ideasQ22. Leaders communicate to:
Select one:
a. To improve their presentation skills.
b. Inspire others to strive toward a vision.
c. Direct and control an organization.
d. Understand each individual’s personal goal.Q23. The team role associated with facilitating others' participation, smoothing conflicts, showing concern for team member's needs, and reminding others of standards for team interaction is:
Select one:
a. Managerial role.
b. Authoritarian leadership role.
c. Task-specialist role.
d. Socioemotional role.Q24. _ is based on a win-win assumption, in that all parties want to come up with a creative solution that can benefit both sides.
Select one:
a. Mediation
b. Integrative negotiation
c. Groupthink
d. Distributive negotiationQ25. Which of the following is true of a leader as a communication champion?
Select one:
a. He or she uses channels of communication.
b. He or she communicates facts and pieces of information.
c. He or she is present at the center of information networks.
d. He or she directs and controls an organization.Q26. Which of the following is a guideline for using e-mail effectively?
Select one:
a. Don’t act like a newspaper reporter.
b. Say negative things about a colleague using email.
c. Keep email messages short and to the point.
d. Use email to start or perpetuate a feud.Q27. Messages transmitted through actions, behavior, facial expressions, and tone of voice are referred to as:
Select one:
a. Nonverbal communication.
b. Leader-centered communication.
c. Follower-centered communication.
d. Redundant communication.Q28. People slip into _ when the desire for harmony outweighs concerns over decision quality.
Select one:
a. Concept mapping
b. Lateral thinking
c. Brainstorming
d. GroupthinkQ29. Daryl is a research analyst at Highend, Inc. She works independently, without the need for a supervisor. When her team is offered a project, she sits with her team members to plan and organize the work. Each team member takes turns to undertake a different role. This helps them gain experience in every aspect of their work. Each team member is held accountable for his or her work, and every person works toward meeting the agreed deadline. In the given scenario, which of the following types of teams has been described?
Select one:
a. Cross-departmental team
b. Functional team
c. Special-purpose team
d. Self-directed teamQ30. Which of the following is a common dysfunction of teams?
Select one:
a. Lack of trust.
b. Lack of guidance.
c. Fear of responsibility.
d. Lack of skill.Q31. Face-to-face discussion:
Select one:
a. Is the richest medium of communication.
b. Conveys only cues written on paper.
c. Is an interpersonal method of communication.
d. Is slow to provide feedback.Q32. _ is the element of the communication process that enables someone to determine whether the receiver correctly interpreted the message.
Select one:
a. Channel
b. Signal
c. Noise
d. FeedbackQ33. Leaders can persuade others by:
Select one:
a. Establishing credibility.
b. Building goals based on personal ambitions.
d. Keeping noise out of the communication process.Q34. In the communication process, the _ is the tangible formulation of the thought or idea sent to the receiver.
Select one:
a. Feedback
b. Channel
c. Noise
d. MessageQ35. The richness of an information channel is influenced by the:
Select one:
a. Ability to handle multiple cues simultaneously.
b. Ability to handle one-way feedback.
c. Quality of information transmitted during an episode.
d. Ability to establish an impersonal focus for communication.Q36. The _ of handling conflict in a team reflects both a high degree of assertiveness and cooperativeness.
Select one:
a. Collaborating style.
b. Avoiding style
c. Accommodating style
d. Competing styleQ37. Electronic methods of communication:
Select one:
a. Can increase the potential for communication errors.
b. Support the emotional well-being of employees.
c. Have slowed down the communication process.
d. Have increased instances of “human moments.”Q38. A _ is a team member who attains benefits from team membership but does not actively participate in and contribute to the team’s work.
Select one:
a. Free rider
b. Team leader
c. Team player
d. Group memberQ39. A leader, as a(n) _, uses communication to unite people around a common sense of purpose and identity.
Select one:
a. Open communicator
b. Encoder
c. Communication champion
d. Change catalystQ40. Without _, leaders can miss important signals that so something is going wrong.
Select one:
a. Filters
b. Fear tatics
c. Feedback
d. NoiseQ41. To communicate in a crisis, leaders should:
Select one:
a. Avoid visibility among followers.
b. Convey a vision for the future.
c. Encourage rumors if they help the situation.
d. Instill a sense of uncertainty so that all possible avenues are explored.Q42. An open communication climate in an organization is essential because:
Select one:
a. A leader’s communication of a vision must be shared and practiced by them.
b. It enables the flow of selective information downward from supervisors to subordinates.
c. It is a reflection of the employees.
d. A vision is accepted and understood immediately after it is communicated.Q43. In terms of the common dysfunctions of team, inattention to results leads members to:
Select one:
a. Hide conflicting opinions.
b. Put personal ambition ahead of collective results.
c. Engage in finger-pointing when things go wrong.
d. Hide mistakes, share concerns, or express ideas.Q44. The traditional role of a manager is that of a(n):
Select one:
a. Encoder.
b. Sensegiver.
c. Sommunication champion.
d. Information processor.Q45. Which of the following is true of a leader who is a good listener?
Select one:
a. He orshe listensforfactsratherthan central themes.
b. Heorshe pays complete attention to the message.
c. He or she concentrates on what to say next rather than on what is being said.
d. He or she is quick to point out delivery errors.Q46. The leader's role during the _ stage of team development is to encourage participation by each team member and help people find their common vision and values.
Select one:
a. Forming
b. Norming
c. Storming
d. PerformingQ47. During the _ stage of team development, task performance is no longer a top priority, and leaders frequently focus on team members' social and emotional needs.
Select one:
a. Adjourning
b. Forming
c. Performing
d. StormingQ48. In the communication process, the sender(such as a leader)initiates a communication by _ a thought or idea.
Select one:
a. Encoding
b. Decoding
c. Filtering
d. ChannelingQ49. Which of the following is a form of social media?
Select one:
a. Newspapers
b. Telegrams
c. Magazines
d. BlogsQ50. The dominating style of conflict handling in a team reflects:
Select one:
a. Neither assertiveness nor cooperativeness.
b. Assertiveness to get one's own way.
c. A moderate amount of both assertiveness and cooperativeness.
d. A high degree of cooperativeness.
Answers: management and leadership capstone Quiz Questions
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- c
- c
- c
- a
- c
- d
- b
- b
- d
- a
- c
- c
- d
- b
- c
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- c
- b
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- d
- b
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- b
- a
- c
- a
- d
- d
- a
- a
- d
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- d
- a
- a
- a
- a
- c
- c
- b
- a
- b
- d
- b
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- a
- a
- d
- b